You will receive an email when a client leaves a review for you. It is possible to reply to a review using Biomesight and for the reply to appear below the review on your public reviews page.
To reply to a review:
1. Go to your "My Reviews" page
2. Locate the review - you can search by the customers name or anything else
3. Press the "reply" button for that review
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4. Write your reply in the provided box and submit
5. Your reply will need to be approved by Biomesight, so please allow some time for us to review and approve the reply. During weekdays, we expect it to be completed within 12 hours.