Log into your account at thryveinside.
Go to "My kits"
Look for a button called "Download FASTQ". This is available under each sample.
When you click on "Download FASTQ" you will get a pop-up form from where you need to download both fastq1 and fastq2. Do not rename any of the files. The original file names are needed to distinguish them.
Once downloaded, go to the folder you downloaded it to (usually "Downloads") to identify the files.
You are now ready to upload these files to Biomesight. Please follow instructions here.
Alternatively, you can also create an account with us and email the files across to us at email@example.com. We can upload them for you. Please do familiarize yourself with our data usage and privacy terms, as a request to upload files will constitute acceptance of our privacy terms.